MGT 499 Take a role of a blogger

MGT 499 Take a role of a blogger

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Blog entry about important aspect of the strategic management process and to provide examples based on current events pulled from recent articles from reputable sources (such as a major regional or national news source like the NY Times, Business Week, etc.).

Recall that the main article(s) for each of your blog entries must be no older than 4 months old. If you use an older article as your primary focal article, you will be asked to redo the assignment. You may, of course, use older sources to support your discussion but the article serving as the main focus of your paper must be recent.

This final blog entry will be related to your case assignment in that it will deal with Comcast. For this assignment consider the short news article related to Verizon by Albanesius (2014) and the Nakashima (2014) article that discusses a deal made between Disney and the Dish Network. The articles deal with plans to provide video content on mobile devices and on home televisions in an a la carte manner. As you know, Cable companies tend to bundle programming to cause customers to want to buy more premium packages to accommodate their home entertainment desires. The players in the industry have been avoiding the a la carte approach to programming in order to cause customers to pay more through the bundling strategy.

Your assignment will be to present to your blog reading audience an argument as to whether you believe that Comcast is strategically poised to compete with upcoming changes in the environment related to providing an a la carte approach to programming.

What should large cable companies like Comcast be doing now so as not to go the way of Kodak?

Make sure you provide at least two very recent articles to support your key points (no older than 4 months old).

Your SLP assignment should be a minimum of 4-5 pages in length.

You are required to use APA formatting and you are required to cite and reference your sources. There should be a minimum of three reputable sources cited and referenced in your paper.

PAPER FORMAT AS FOLLOWS:

Set 1-inch margins on all four sides.
Use 12-point type throughout; don’t use different type sizes.¡
Double-space the text throughout the paper, including the reference page.¡
Do not put extra spaces between paragraphs or between headings and paragraphs.¡
Use italics or bold for emphasis, but use them sparingly or it becomes too distracting for your reader¡

Must have in-text citations
Must have references!!!

 

MGT 499 Harley Davidson Inc. and Lehman Trikes Strategic Alliance

MGT 499 Harley Davidson Inc. and Lehman Trikes Strategic Alliance

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Read the information in the background material, look for more information, and then write a 4- to 5-page report for your professor and the executives of Harley-Davidson by answering the following questions:

i.What are H-D’s Opportunities for moving forward in the competitive motorcycle manufacturing and sales environment?
ii.What threats does the company face?
iii.Consider the Lehman Trikes case study below. To what extent do you think the alliance between H-D and Lehman Trikes presented an opportunity for H-D? To what extent do you think this was an opportunity for Lehman? Support your arguments.

Here is the Lehman Trikes article:

Looney, D. C., & Ryerson, A. (2011). Lehman Trikes: A story within a story. Journal Of The International Academy For Case Studies, 17(7), 45-58. (Available via the Library by way of the EBSCO database).

Top of Form

Bottom of Form

 

 

MGT 499 Case 4 After Reviewing the Book Section

MGT 499 Case 4 After Reviewing the Book Section

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After reviewing the book section, presentation materials and additional readings, please discuss what you consider to be the most difficult barriers to strategy implementation and discuss the value of evaluation and measurement in ensuring strategy implementation.
Demonstrate your information literacy skills by reviewing information available on Comcast and identify strategies over the past couple of years that did not work out so well versus strategies that succeeded.

What barriers might have gotten in the way of any less successful strategies?
And what type of strategic evaluation efforts do you think are necessary to keep an eye on progress in a large company like Comcast.

Your case assignment should be a minimum of 5 pages in length.

You are required to use APA formatting and you are required to cite and reference your sources. There should be a minimum of three reputable sources cited and referenced in your paper.

PAPER FORMAT AS FOLLOWS:

Set 1-inch margins on all four sides.
Use 12-point type throughout; don’t use different type sizes.¡
Double-space the text throughout the paper, including the reference page.¡
Do not put extra spaces between paragraphs or between headings and paragraphs.¡
Use italics or bold for emphasis, but use them sparingly or it becomes too distracting for your reader¡

Must have references!

 

MGT 499 case 1 key strategies

MGT 499 case 1 key strategies

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In this assignment consider some key strategies recently implemented by Comcast in its effort to succeed and compete in its current competitive environment.

Discuss the strategic direction of the company and whether you believe the organization to be on the right track.

Make recommendations that you believe would help Comcast to gain market share (that is, hypothetically formulate what you think would be useful strategies for Comcast to consider).

Also comment regarding whether you believe Comcast operates in a socially responsible manner and whether their CSR record helps or hinders their success.

Your case assignment should be a minimum of 4 pages in length.

You are required to use APA formatting and you are required to cite and reference your sources.  There should be a minimum of three reputable sources cited and referenced in your paper.

 

PAPER FORMAT AS FOLLOWS:

Set 1-inch margins on all four sides.
Use 12-point type throughout; don’t use different type sizes.¡
Double-space the text throughout the paper, including the reference page.¡
Do not put extra spaces between paragraphs or between headings and paragraphs.¡
Use italics or bold for emphasis, but use them sparingly or it becomes too distracting for your reader¡

Must have references!

 

MGT 496 Strategic Warehouse Entire Course

MGT 496 Strategic Warehouse Entire Course

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MGT 496 Week 1 DQ 1 Value Chain.doc
MGT 496 Week 1 DQ 2 Demand Methodology.doc
MGT 496 Week 1 Quiz.pdf
MGT 496 Week 2 DQ 1 The Yogurt Company and Security.doc
MGT 496 Week 2 DQ 2 Live Racking at B.M.W..doc
MGT 496 Week 2 Quiz.pdf
MGT 496 Week 3 DQ 1 System Implementation.doc
MGT 496 Week 3 DQ 2 Occupational Safety & Health Administration.doc
MGT 496 Week 3 Quiz.pdf
MGT 496 Week 3 Warehouse Health and Safety Risks.doc
MGT 496 Week 4 Alternative Assignment.doc
MGT 496 Week 4 DQ 1 5-S Guidelines.doc
MGT 496 Week 4 DQ 2 Third Party Supplier Relationship Management.doc
MGT 496 Week 4 Quiz.pdf
MGT 496 Week 5 DQ 1 Warehouse Manager Position.doc
MGT 496 Week 5 DQ 2 Warehousing Aims Ideals.doc
MGT 496 Week 5 Final Paper.doc

 

MGT 434 Final Exam 100% Correct Answers

MGT 434 Final Exam 100% Correct Answers

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  1. The Civil Rights Act of 1964
  2. amended the Civil Rights Act of 1866 to permit jury trials in employment discrimination cases.
  3. brought an end to the Viet Nam war.
  4. created the legal basis for non-discrimination in housing, education, public accommodations, and employment.
  5. overruled Brown V. Topeka Board of Education.
  6. Title VII protections apply to:
  7. managerial employees
  8. non-managerial salaried employees
  9. hourly wage employees
  10. all of the above
  11. for hostile environment sexual harassment to exist, the offending activity:
  12. must occur at least yearly over a five year period.
  13. need only occur once.
  14. must be frequent and/or intensely offensive.
  15. frequency is not a necessary criterion regarding hostile environment sexual harassment.
  16. In order to be afforded constitutional and/or statutory protections, the complainant must:
  17. be a member of an organized religious denomination
  18. be a member of a religious denomination that the employer is familiar with
  19. show a sincerely held religious belief even without proving membership in a specific religious denomination
  20. none of the above
  21. Under the ADA, an individual
  22. is disabled if the individual has an impairment that substantially limits one or more of the major life activities.
  23. is disabled only if the individual has an impairment that substantially limits all major life activities.
  24. Is disabled if he suffers from any medically recognized disorder.
  25. Is presumed to be disabled unless an employer or prospective employer can prove otherwise.
  26. Peter is a 65 year old black man. He is a licensed pilot and is in perfect health. Peter has applied to Flying High Airlines, and his application has been rejected.
  27. if he can show that the job remained open after his rejection, disparate treatment can be shown.
  28. Flying High has the right to hire anyone that they please because it’s a private company.
  29. Flying High will not have been deemed to have discriminated against Peter if they can evidence a valid BFOQ that disqualifies Peter.
  30. disparate treatment is automatically evidenced because Peter belongs to a protected group.
  31. An employer’s duty to accommodate the religious practices of an employee is limited by
  32. the concepts of reasonableness and undue hardship
  33. the degree to which the religion involved is widely recognized.
  34. the First and Fourteenth Amendments to the U.S. Constitution
  35. the Free Exercise Clause
  36. Lori works for a national restaurant chain and has been discriminated against by her employer.
  37. Lori must first bring her action through the EEOC.
  38. Lori must first bring her action through the appropriate state court.
  39. Lori must first bring her action through the appropriate federal court.
  40. Lori has the option of initiating her claim through either the EEOC or a state or federal court..
  41. The ADEA
  42. protects all individuals against age discrimination.
  43. protects all employees who are at least 40 years of age, against age discrimination.
  44. protects all employees who are less than 40 years of age, against age discrimination.
  45. protects all employees who are between the ages of 40 and 70.
  46. Which of the following is not a belief that may require accommodation by the employer:
  47. being a vegetarian
  48. wearing a required head covering
  49. refusal to work on the Sabbath
  50. all of the above may rise to the level of requiring an accommodation.
  51. Mike wants a divorce. He has read in a magazine that men tend to get more favourable settlements when they have a female attorney. Mike goes into a large firm with a 13 member domestic relations department (8 men and 5 women) and asks to speak with female attorneys only. If the law firm complies with his request:
  52. there may be a Title VII gender discrimination issue because the firm might be construed as hindering the opportunities of male attorneys.
  53. there is no discrimination because the customer/client has stated a valid reason
  54. there is no discrimination because the law is still a predominantly male dominated industry so males have no standing to sue in this situation.
  55. there may be a Title VII issue based on gender-plus discrimination issues.
  56. Title VII
  57. prohibits discrimination and affirmative action.
  58. prohibits discrimination but requires reverse discrimination.
  59. prohibits discrimination and requires affirmative action.
  60. prohibits discrimination and permits affirmative action.
  61. In Rowe v. General Motors Corp., three black employees sued claiming that foreman-based recommendations used for promotions were unlawful and racially discriminating. The court did not find:
  62. that the foremen were given no direction in terms of what qualities to look for regarding promotions
  63. that blacks may have been hindered in obtaining satisfactory recommendations.
  64. that Title VII requires that procedures used be fair in both form and in operation.
  65. that there was a pattern of discrimination against black employees evidencing a clear intent to create a situation resulting in a disparate impact
  66. An employer who fails to properly investigate potential employees may be liable to injured third parties under the following legal theory:
  67. OSHA
  68. Workers Compensation
  69. Negligent Hiring
  70. Assault
  71. Acir Manufacturing Company runs a plant in the worst part of town. Despite adequate lighting and security patrolling the parking lot, it is still considered very dangerous to walk to or from your car at night. The plant operates 3 shifts and is open 24 hours a day. Due to the high risk, women are only hired for the 8:00 am to4:00 pm shift.
  72. the company has a right, if not a duty, to maintain this hiring policy to protect its female employees.
  73. women should be at home at night so no true discrimination exists.
  74. since the hours don’t relate to a true ability to do the job, Acir is discriminating.
  75. safety, in terms of walking through the parking lot, is a valid BFOQ of the job so there is no discrimination.
  76. The Family and Medical Leave Act applies to:
  77. all employees of all businesses
  78. employees who have worked for a company for 12 months, regardless of hours worked.
  79. employees who have worked for a company for 12 months, and have worked a minimum of 1250 hours during that time
  80. employees who have worked a total of 1250 hours, regardless of the duration of their employment
  81. The law requires that unions and management bargain:
  82. until a resolution is reached.
  83. until the union is satisfied.
  84. until management is satisfied.
  85. in good faith
  86. Philip has been employed at his company for 3 years. The new head of human resources wants all employees to agree to waivers allowing the company to search the employee’s hard drives for illegal and/or anti-company material without exposing the company to liability:
  87. they can force Philip to sign the waiver as a condition of employment.
  88. the waiver will only be valid if Philip is given consideration in exchange for his waiver.
  89. as long as the waiver is voluntary, consideration is not required.
  90. waivers of privacy rights are void, consideration or not, due to violations of public policy constraints.
  91. An accommodation, under ADA, is reasonable if:
  92. it is feasible.
  93. it has been provided by other employers.
  94. it does not cause a burden on the employer.
  95. it does not cause an undue burden on the employer.
  96. In terms of sexual harassment, an employer is liable for the following:
  97. acts of a supervisory employee only should the employer know or should have known that harassment was occurring.
  98. acts of a supervisory employee whether or not the employer knew or should have known that harassment was occurring.
  99. acts of a non-supervisory employee whether or not the employer knew or should have known that harassment was occurring.
  100. employers are always liable for any sexual harassment that occurs regardless of who the harasser is or what they knew or should have known

 

MGT 411 Entire Course

MGT 411 Entire Course

 

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MGT 411 Week 1 Creativity and Innovation Table

Creativity and Innovation Table Complete the Creativity and Innovation Table located in the Materials section in Week One. Describe creativity, innovation, and the rules of innovation in your own words. Include the following in your response: One real-life management example of using creative intelligence One real-life management example of innovation All of the rules of innovation and at least one sentence describing each rule Format your response and references consistent with APA guidelines

MGT 411 Week 1 DQs

Of the seven innovation rules listed in Ch. 1 of making Innovation Work, which two rules are the most important to successfully managing innovation? Explain your answer

What are some of the most effective and least effective ways to introduce innovative and creative change into an organization? How is the process of innovative management enhanced, or diminished, by contemporary business practices including widespread use and access to the Internet and other communication and media technologies? Explain your answer.

MGT 411 Week 2 DQS
Adventuring, confronting, and creating a portfolio of skills are all ways to encourage creative thinking among employees. What are the pros and cons of each strategy? What strategy do you believe is most effective? Why?
What are the most important resources that might be employed in order to communicate and propagate an innovation plan in an organization? What factors must be considered when developing a communication plan regarding innovation? Why?

MGT 411 Week 2 Managing Innovation Summary

MGT 411 Week 2 Innovation and Strategic Management Annotated Bibliography
MGT 411 Week 3 DQS

Describe a time when you used heuristic thinking to solve a problem at work. What steps did you take to solve the problem? What was the outcome? Is there anything you might have changed about your problem-solving process?
Leadership, engagement, extension, and alignment are four key issues related to implementation. Which of the key implementation issues do you feel is most important? Which is least important? Explain your answers.
Learning Team Reflection Week Three
MGT 411 Week 3 Innovation Planning and Design

MGT 411 Learning Team Reflection Week Three

MGT 411 Week 4 DQS

What are two advantages of merger or acquisition? What are two disadvantages of merger or acquisition? List two examples or situations when merger or acquisition would be more beneficial to a company than developing technology internally.

What are the key issues that must be considered when implementing externally obtained technology? Do these issues differ from implementing internal technology? Why or why not?

MGT 411 Week 4 Innovative Technology Worksheet

MGT 411 Week 4 Organizational Ecosystem Case Study

MGT 411 Week 5 DQS

What is the role of leadership in a creative and innovative culture? What tasks and qualities must leaders focus on to create and maintain an innovative culture?

How might a leader generate employee motivation to maintain creativity during times of organizational change? What are two effective strategies to generate motivation? What are two ineffective strategies to generate motivation?

MGT 411 Week 5 Training Session Handouts

MGT 411 Week 5 Innovative Thinking in a Business Theory-Based Strategic Experiment Powerpoint Presentation

MGT 411 Final Exam 100% Correct Answers

Technology pushes society when:
Innovations make unwanted changes in society that are unfortunate such as pollution.
Innovations push the government to make new regulations in order to control the activity.
New technology strains the social fabric of the society to the breaking point.
The technology was not demanded by society but once available it is quickly adopted by society.
The technology is demanded by society and it leads to changes in the society.

Technology’s impact:
Is ongoing.
Occurs in small very distinct steps.
Occurs in large shifts over time.
Is not significant.
Is limited unless combined with money.

Technology’s impact is:
Only in particular business units
Is significant only for certain people in the organization
Occurs only outside the business organization since it is so pervasive.
Is organization wide.
Effects societies not businesses.

The goal of management of technology and innovation in an organization should always be to:

Create new technology that is groundbreaking.
Expand the number of employees in R&D
Create value for the firm.
Be efficient
Maximize this quarter’s profits.

There are several definitions of technology in the text; all the definitions have some common elements. Each definition implies:
A systematic approach to the desired outcome.
Change is an outcome.
Change occurs rapidly.
Changes in technology occur at random.
Both A and B

Technology can be broadly defined as:
A process whereby new and improved products, processes, materials, and services are developed and transferred to a new plant or market where they are appropriate.
All the knowledge, products, processes, tools, methods, and systems employed in the creation of goods or in providing services.
A coordinated set of actions that fulfill the firm’s objectives, purposes, and goals.
The systematic gathering of information that leads to the generation of feasible alternatives for the firm.
The elements of planning, implementation, and evaluation and control.

Evaluation and control of technology is the:
Checking to be sure the technology works
Ensuring the technology meets the specifications of the manual
Commonly ignored.
Monitoring to ensure technology meets goals and desired outcomes.
Typically outsourced to ensure proper operation.

The management of technology is defined as the linking of different disciplines to:
Plan, develop, implement, monitor and control technological capabilities.
Make sure that the technology works.
To find the most efficient technology.
To find the most economical technology.
Control the use of technology.

Innovation can be defined as:
The process whereby new and improved products, processes, materials, and services are developed and transferred to a new plant or market where they are appropriate.
All the knowledge, products, processes, tools, methods, and systems employed in the creation of goods or providing services.
A coordinated set of actions that fulfill the firm’s objectives, purposes, and goals.
The systematic gathering of information that leads to the generation of feasible alternatives for the firm.
The elements of planning, implementation, and evaluation and control.

All of the following are elements of strategic management EXCEPT:
return on investment
implementation
planning
evaluation
control

__________ are the monitoring of technology to ensure that it meets the desired outcomes.
implementation and control
planning and implementation
evaluation and control
evaluation and monitoring
implementations and evaluations

Firms that manage innovation well have which of the following characteristics?
They provide clear direction
They provide a supportive atmosphere
They separate funds for innovation.
They have realistic expectations.
All of the above.

Technology is defined to include ____ employed in producing a good or service.
knowledge
products
processes
methods
all of the above
Benefits of innovation include all of the following except:

Greater control over process and outcomes
Greater profit potential as first mover
Greater ability to evaluate competitors
Greater understanding of the technology
Greater ability to potentially develop the next generation of technology
Drawbacks of innovation include all of the following except:
Keeping a pipeline of new products is difficult
Greater risk of failure to develop the right products at the right time
Greater liability for failed products
Usually internal development is slower
there is always the danger of someone beating you to the market
The first question that should take place as the firm conducts it innovation strategy planning is ____?

Do we innovate internally or not
Are we making a profit
What is happening in economy
What is attitude of leadership to innovation
Will shareholders tolerate innovative strategy

Systems integration:

is R&D that largely takes place outside of the firm.
is high risk/high return.
involves adjusting the ways a firm organizes it systems, structures, and knowledge to increase leverage.
adds to basic understanding of a new field.
Is the most difficult type of innovation to accomplish.

Process innovation focuses on ____.

  1. The development of new products.
  2. Increasing effectiveness and effectiveness of the organization.
  3. Increasing profits.
  4. Decreasing the number of employees in the firm.
  5. basic R&D

Reengineering’s goals include all of the following except:

increasing productivity
optimizing value to shareholders
achieving quantum results
expanding functions
eliminating unnecessary levels and work

To create an environment for innovation a manager must understand all of the following except?

The reality of innovation
What are the needed characteristics of innovation for their business climate
What each level of the organization should be doing to create a climate of innovation within the organization
What organization needs to do to maintain this innovation climate
Seek a new vision for the organization

How should you describe the innovation process?

irregular and unpredictable
straight and narrow
defined and renowned
nice and easy
slow and steady

Which one of these statements is a myth about innovation?

Seek a balance of behaviors
Leadership, culture and process form a three-legged stool
Ideas are the key to innovation
You organization has lots of brilliant ideas that you’ve never heard of
Do not blind yourself to the human dimension

Which is not one of the four critical elements to implementing innovation as a strategy in the organization?

Opportunity
Leadership
Extension
Alignment
Engagement

For successful innovation implementation leaders need to ensure;

a clear identification of those financial goals that will drive the firm.
that there are strong accounting and financial sectors of the firm to ensure that funding is strictly accounted for.
that there is a culture of collaboration and cross functional initiatives.
that perform measures are strictly used.
those members of the leadership team that do not support the goals are replaced.

Innovative organizations typically are founded and lead by;

a strong leader that utilizes a hierarchical organization.
leaders that are willing to “break a few eggs” to get things done.
individuals driven by financial rewards.
teams of individuals.
individuals who had the “ah-ha” moment that led to the founding of the firm.

Informal power comes from:

the title of the individual.
the official position of the individual.
the expertise and knowledge of the individual.
age of the person.
strength of the person.

A leader should ask all of the following questions in the implementation process except:

Is there an open, questioning attitude among employees?
Does the organization have a clear hierarchy that ensures all opinions are processed to

prevent information overload?

Is the organization avoiding the ruts?
Are there strategic gaps?
Is there a vision of where the firm needs to go?

The three methods that can help to establish the view by employees that they are part of the organization or system are all of the following except:

mentor
train and develop
sympathize
build a knowledge-based culture
none of the above

Mentoring can be ____ to be successful:

Formal but not informal.
Informal but not formal.
Unobserved.
Informal or formal.
Structured.

Benchmarking involves the:

building a bench or portfolio of new products that can be introduced to market
building a bench or portfolio of innovations that the firm pursues consecutively
comparing the “best” firms in any domain to a given firm’s performance and processes in that domain
comparing your firm’s performance and processes in a given domain to the industry average in that domain
determining how the firms with the largest sales in a given domain conduct their activities in a given domain

Extension occurs when _____ and _____ competencies are understood sufficiently so that ideas lead to action.

innovation, market
market, strategy
product, market
strategy, product
innovation, strategy
One of the primary reasons firms have difficulty being innovative is:

the firm’s structure
competitors’ actions
industry structure
communication technology failures
skills of people in the organization

The strategic reasons a firm would look to use a merger or acquisition include all of the following except:

the firm’s current product line is falling quickly behind that of its competitors.
a new competitor is about to enter the market the dynamics of the industry will change.
the firm discoveries its processes are not as efficient or effective as competitors’.
the firm believes its current products or processes are not going to be successful in long

run

the firm wishes to eliminate all potential competitors
The key element of planning externally focused technology acquisition efforts is to:

determine the nature of competitors
determine the nature of the external activity that will occur
determine the industry structure
determine the firm’s internal resources
determine the top management’s orientation to such activities.

A _______ is defined as a partnership of two more corporations to achieve strategically significant objectives that are mutually beneficial.

Limited Partnership
Strategic Partnership
Strategic Alliance
Limited Alliance
Informal Alliance

Mergers and acquisitions can allow a firm to accomplish a variety of strategic goals. Which one is not associated with the purchasing firm?

Enter a market quickly or increase speed to market
Avoid costs and risks of new product development
Gain market power
Earn premiums from the stock market
Acquire knowledge

The outright purchase of a firm or some part of that firm is known as:

Acquisition
Merger
Joint Venture
Franchising
Alliance

The keys in planning for a merger or acquisition includes all of the following except:

whether the merger and acquisition creates value
the evaluation of whether the technology has the ability to maintain competitive advantage
compatibility
immediate ability to be profitable
design of organizational systems, structures and processes

Key expectations should take priority in the integration effort except in which area.

Service/product continuity
Cost structures
External administrative services
Productivity
Information systems alternatives

The three elements that need to be considered in integration are:
Due diligence, shared lessons, and blended structures and cultures
Due diligence, training and development, and shared lessons
Shared lessons, training and development, and fit
Training and development, fit, and due diligence
Speed, synergies, and diligence

The reasons that training and development are so important in the execution of an alliance or merger/acquisition include:
There is an evolution of cultural norms that necessitate changes in policies and procedures
The new employees need to learn the cultural norms of the larger partner to enhance blending
Changes in reporting relationships need to be understood so old interpersonal connections are not disruptive to the goals of the new entity
The manager needs to indicate that the “ship is rising on the rising tide.”
T&D lessens the need for meetings and explanations that are unnecessary.

The losses an employee can feel during integration typically can include all of the following except:

status
network of informal relationships
understanding of the future
prior pay level
understanding of what their individual job entails

The basis for competitive advantage of a technology focused firm ___.

is difficult to identify.
are the capabilities of the firm.
will be changed every year.
cannot be overcome due to patents held by the firm.
is a daily struggle for the firm to maintain.

All of the following are strategic capabilities that a firm needs for success except __.

leadership
a culture of support
appropriate industry structure
an organizational structure that fits with goals
skills necessary to implement given strategy

When a company is developing its capabilities, it should do all of the following except:

Develop a clear strategic logic for processing information and sharing knowledge
Put into place the appropriate structures and processes for technical and nontechnical activities
Motivate employees to take advantage of capabilities
Make sure the structure of the organization is hierarchical and well-defined
Allow resources to be captured by the right people at the right place at the right time to make a competitive difference.

The key sustainable competitive advantages for a firm using an internal innovation strategy include

improved process control, broader portfolio possibilities, and higher value-added products
improved process control, higher value-added products, and better proprietary positioning
reduced time to market, broader portfolio possibilities, faster decisions
faster decisions, higher value-added products, larger structures
better product understanding, faster decisions about market entry, larger firms

The result of a competitive advantage should focus on ___.

obtaining excessive rewards from market
creation of value for firm
creation of value for consumers
obtaining profits
expanded job opportunities

For technology oriented firms, it is important for managers to understand that value must be

the result of customer expectations
customer driven
added to the product through any means possible
closely tied to profitability
maintained by the employees

The ___ view of the firm argues that industry structure is the principal determinant of profitability.

resource
industrial organization
agency
hypercompetition
re-engineering

All of the following would be intangible resources except ___.

brand recognition
perception of quality
culture
innovation
financing

The most common sources of competitive advantage would be ____.

intangible resources
tangible resources
either intangible or tangible
the equipment that advances the ability to produce quality
the CEO

Each of the following is a step in the value creation process except ___.

develop capabilities/investments that increase innovation
recognize and deploy innovation by increasing product activity or the number of products introduced
exploit innovation through sales growth
expand the market size through creative marketing
continue to improvement through investment in support capabilities and/or improvements in efficiency and productivity

The foundation which must be present before an organization can effectively conduct implementation is ___

knowledge
financial resources
structure
equipment
culture

Learning in the organization is the ___.

conversion of data into information
is knowledge that can be written down
comes for experience of the individual and is internal to that individual
gathering and sharing of existing knowledge from internal or external sources
the ability to obtain data

Explicit knowledge is ____.

the conversion of data into information
knowledge that can be written down
the experience of the individual that is internal to that individual
the gathering and sharing of existing knowledge from internal or external sources
the ability to obtain data

Organizational learning is the ____.

conversion of data into information
is knowledge that can be written down
comes for experience of the individual and is internal to that individual
the acquisition of knowledge through the application and mastery of new information, tools and methods
the ability to obtain data

The type and the amount of learning that must take place for the firm to compete successfully depends upon

how much the organization needs to retrench its activities
the organizational and technical complexity of the firm’s internal and external environments
the knowledge acquisition strategy of the firm
the ability of top management to guide employees’ actions
how far behind the industry norm the firm is

The firm’s ability to learn

is a critical intangible resource for the firm’s long term success
is tied to the firm’s ability to stay the strategic course it has mapped out
is not as critical as its ability to acquire knowledge
is based upon the firm’s tacit knowledge
none of the above

The greater organizational learning will occur when ___.

there are fewer numbers and a smaller range of things to gather data on
there are fewer number but a broader range of things to gather data on
there are greater number but smaller range of things to gather data on
there are a greater number and a broader range of things to gather data on
the organization is small

Organizations that are structured for learning are characterized by all of the following except ____.

a hierarchical structure to allow clear flow of information
processes that encourage boundary spanning
internal network development
reward systems that tied to team and system wide goals.
decision making based on shared and transferred knowledge

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